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Shawn Micallef

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Better washrooms are the better way, TTC chief customer service officer says

Chris Upfold has a familiar complaint about the TTC: the public washrooms could be cleaner. Luckily for Upfold and the TTC's 1.5 million daily riders, he's the transit commission's chief customer service officer, and it's his job to listen to commuter complaints and improve customer service.
News

Spacing mag celebrates a love of Toronto

A different kind of celebration happened at Fort York on Thursday night, not from the 18th century but from the 21st.
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