When you bought your cup of coffee this morning, you probably thanked your barista, maybe even dropped a quarter in their tip jar. But a few hours prior, a trucker spent their night stocking the shop with everything it needs to open up: coffee beans, milk, cups, and even napkins.

Dispatchers are the hidden gems of the trucking industry. They’re the behind-the-scenes players who make sure truck drivers are delivering their loads at the right time to the right location.