TTC bus

No snow tires on TTC buses: Riders at risk?

Imagine being on your way somewhere and the TTC bus you’re in is not moving, because it can’t get up the hill in the snow. That is exactly what happened to many passengers on Monday February 2, when at least one bus on York Mills Road east of Yonge Street was struggling to get up the hill, due to the 22 centimetres of snow that walloped Southern Ontario overnight Sunday and into the morning commute. The TTC buses do not use snow tires.

Toronto boosts security after Thursday’s shooting at Parliament Hill

After the shooting at Parliament Hill on Thursday, Toronto Police report they have increased security measures for the TTC and GO Transit. Toronto’s lawmakers have been discussing safety measures for the province. The tight security was visible on Thursday as extra police and security guards were notably present on transit lines and around Toronto. Go […]

Commuter transit service remains frustrating issue

When she was a York University student, Victoria Cooling coped with the idiosyncrasies of public transit only so long. “While in school, I used to commute from Richmond Hill to York University,” she said. “That required three busses and if the connections were not aligned, I’d automatically be late for school. Public transit is not reliable, especially in areas that are high traffic or require frequent stops.”

High customer service standards help rail commuters GO safely

It was a bright summer day at the Oshawa GO station, Dan McDonnell remembers. A woman in her 80s was getting off the train carrying a heavy suitcase without wheels. “I would love to help you bring [your suitcase] to the parking lot,” a customer service ambassador said, then picked it up, walked it out to the parking lot and put it in the trunk of the waiting car.